How to monitor the efficiency of freelancers?
What service is the best way to monitor the efficiency of freelancers' work? I have several remote specialists working in my team, and sometimes I notice that deadlines are missed and tasks take longer than expected. Of course, I realize that freelancers are not office employees, but I still want to somehow monitor their productivity without turning into a dictator. Ideally, I would like to find a tool that will help me see how much time is spent on tasks, but at the same time will not create tension in communication. Maybe someone has already tried something like this?
I myself have long been looking for a tool that would help to effectively manage the work of freelancers without causing them a feeling of total control. From what I have tried, I can recommend https://www.monitask.com/en/ . This is a very convenient service that automatically tracks working hours and records the activity of employees. At the same time, it does not turn into “spy software” - everything is done in such a way as not to violate personal boundaries. Monitask allows you to see what tasks are being performed, takes screenshots of the screen at random times (by customization), and gives detailed reports on each employee. This is especially useful for working with freelancers, because you get a transparent picture of their productivity without having to constantly nag them with questions. Another plus is that the tool counts billable hours itself, so you can easily invoice and check how much was worked. In our team, freelancers turn on tracking themselves when they start working and then send us reports. As a result, we're all happy: they get paid for the actual time, and I can see how the tasks are progressing. If you want convenient and flexible control over your freelancers' work without unnecessary stress - try Monitask, you won't regret it!
That's an interesting question! I think a lot depends on the specifics of the job and the arrangements. If tasks are clearly defined and deadlines are met, then perhaps process control is not so necessary? Some freelancers have their own productivity - some work in spurts, some work at night. Maybe you should just talk to them about an accountability system to understand that work is actually getting done? The key is to find a balance between trust and efficiency.