With the changing demand of customers, all businesses have started focusing on fulfilling them one way or another. The same case is followed for the taxi-hailing industry. The availability of applications on their smartphones, users have changed the entire scenario of the taxi industry by booking their rides online. To keep up with the competition, most of the businesses have started facilitating their clients through their own application for ride booking. But for the remaining community members like drivers, they have started subscribing to these services to earn more through the application.

These applications are feature-rich for both drivers and riders. But how do the owners interact with their audience? These applications provide an admin panel dedicated to the task of monitoring and controlling the activities of other stakeholders. The admin panel of these applications come with a variety of features that let the owner decide and control their ride-hailing business in an easy way and furnish their demands within a few clicks. The basic features that the panel must contain are:

Manage Business Countries

The admin panel must contain a module for adding or updating the service area where they provide their ride-hailing services to customers. If the business is of large scale and the clients being served belong to different countries, managing the list and the appropriate settings for each of the country become necessary. With a separate module for managing and monitoring the add and update activity of country or service area must be fulfilled by the application.

Control Currency and Timezone

What if a user wants your service availed late at night? Is your service available for them? Well, it depends. You must be able to set and select the time period when you want your customers to be served. If no driver is ready to drive at night for them, you must specify the time limit to your riders and drivers. Also, serving in different countries means dealing with different currencies. Well, you can control that from admin panel and can set a standard currency of payment for each country to avoid the issues regarding fare.

Controlling Dispatchers' Panel

The super admin must be able to control the authority settings of sub admins or call them dispatchers. The dispatcher is a person working as a mediator between the customers and drivers and using the admin panel provided to them can allocate a ride to users on their demand. However, this person is answerable to the super admin. Hence, the panel built for the dispatcher and provided to them by the admin(owner) must be under the control of the super admin. Specifying the rights to access to a certain level is a must and a specific feature dedicated to that must be included in the admin panel.

Live Tracking

Enabling the users with live tracking feature is a masterstroke of any taxi-hailing application. By ensuring their security requirement is fulfilled these business owners have raised the bar for others too. However, if they are able to offer these service to users, wouldn't they want to use it?? Of course! Hence, the admin panel must contain the live tracking feature using which the admin can see and observe each ride taking place on the map. Also, the facility of viewing ride booking details helps in understanding and deriving the heat zones, the places from where maximum revenue is generated.

Promo Codes

Rewarding the users with discounts is one of the oldest and most successful techniques used for maximizing the user base. Hence, a separate module for generating coupon codes and promo codes to avail discounts of ride fare is required. Using which the admin can create and handle the promo codes and provide them to users for availing discounts. The admin must be able to control the active duration of the code. Once the coupon is deactivated, users can not demand discounts from it.

Using the cost-effective solution is very important when you are starting your business and ready to use solutions can be very helpful as it is cost-effective. At the same time it is essential to check out whether the ready-made solutions are feature rich or not. Elluminati Inc’s uber app clone is one of the cost-effective solutions and also loaded with excellent features which makes it a great choice.